About
Refund Policy - ByteBot Technologies
Thank you for choosing ByteBot Technologies. At ByteBot, our primary goal is to ensure client satisfaction by delivering high-quality consulting services tailored to meet your business objectives.
We stand behind the expertise and dedication of our team in providing services such as data analysis, web development, application development, cybersecurity, transcribing, and proofreading. However, we understand that circumstances may arise where a refund is necessary.
Refund eligibility
To be eligible, services must not have been fully rendered, and the request must be made in writing to sales@bytebotech.com within the stipulated timeframe.
Transcription and Proofreading
Due to the subjective nature of transcription and proofreading services, refunds may only be eligible if ByteBot Technologies fails to deliver the services within the specified timeframe or fails to meet the agreed-upon quality standards. Clients must provide clear and detailed reasons for the refund request, demonstrating that the delivered work does not meet the mutually agreed-upon requirements.
Non-Refundable Services
- .Consultation Fees: Fees charged for initial consultations, project scoping, or planning sessions are non-refundable.
- Third-Party Costs: Any costs incurred by ByteBot Technologies for third-party services or resources specifically acquired for your project are non-refundable.
How to Request a Refund?
Submit a written refund request to sales@bytebotech.com clearly stating the reason for the refund.
Provide relevant details, including the invoice number, date of purchase, and a detailed explanation of the dissatisfaction.
Processing Time
Refund requests will be processed within 5 business days from the date of receipt. Once processed, funds will be returned using the original payment method.
Refund Denial
ByteBot Technologies reserves the right to deny a refund if the request falls outside the specified eligibility criteria.
Refunds may be denied for services that have been fully or partially utilized.
Policy Amendments
ByteBot Technologies reserves the right to modify this refund policy at any time. Customers will be notified of any changes via the company website or other appropriate channels.
Policy Amendments
By engaging with ByteBot Tehnologies; services, you acknowledge and agree to abide by the terms of this refund policy. We appreciate your understanding and look forward to providing you with exceptional service.
Last updated: 03-14-2024
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